All Premiums are due on the 1st of the month. You have a 30-day grace period to pay your premium. For Example - Your payment is due October 1st, but you have until October 31st to send payment. Your payment must be received by CONEXIS and be USPS postmarked on or before the last day of your grace period.
Why did I receive this PAST DUE notice?
Past Due Notices are generated 15 days before the end of your grace period. These are generated as a reminder that your payment must be postmarked on or before the last day of the grace period.
Can I drop a dependent?
Yes, dependents can be dropped. However, please remember that your request must be made in writing.
Can I add my newborn baby or newly adopted child to my coverage?
Yes. Effective January 1, 1997, children born to or placed for adoption with the covered employee, during the COBRA continuation period, are also treated as qualified beneficiaries.
How long can I remain on COBRA?
The length of your COBRA coverage depends on the type of qualifying event that lead to your COBRA eligibility. The maximum length of COBRA coverage is 36 months. Please contact your HR department or CONEXIS to determine the length of your specific coverage.
Can I remain on COBRA after my coverage ends?
CONEXIS does not offer COBRA coverage beyond your eligibility end date. We recommend you contact your insurance carrier and ask about State Continuation and/or an individual plan well before your end date occurs.
Can my Premium be withdrawn from my bank account?
Yes, CONEXIS can accept ACH transactions, as well as checks and money orders. We cannot process payments using credit cards or bank drafts.
How is my insurance continued under COBRA?
Your employer has 30 days to notify CONEXIS about a qualifying event entitling you to COBRA coverage. Once your employer notifies us, CONEXIS has 14 days to send you an Election Notice. Upon receipt, complete the Election Notice, selecting the type of coverage you desire, sign it and mail before the election deadline. The postmark must be on or before the election deadline. The election deadline date is marked on your election notice. You can choose to send your initial payment with your election notice or wait to send your initial payment within 45 days of the date you return your election notice. Regardless of when you send your initial payment, this payment must be retroactive — bringing your account current from the day your COBRA coverage began to the date you are sending your payment. Payment must be received before your coverage will be effective.
Are there alternatives to COBRA?
Yes. You can find information regarding alternatives to COBRA by visiting https://www.healthcompare.com/COBRA-Alternatives.aspx. You should carefully examine your options before you decline COBRA continuation coverage as it may impact your rights under federal law. You should be aware that companies selling individual health insurance typically require a review of your medical history that could result in a higher premium or you could be denied coverage entirely.
Will I receive a new insurance card?
No. You should continue to use the same cards provided to you by your former employer.
Where do I send my claims?
Please remit all claims to your insurance carrier. CONEXIS does not pay claims.
Will I receive a statement each month?
CONEXIS does not send out monthly statements. You will receive payment coupons for a six-month period. However, it is your (the participant's) responsibility to make payments regardless of whether or not you have a coupon. Coupons can be obtained by contacting your HR department or CONEXIS.
Can I cancel my COBRA coverage?
COBRA coverage can be cancelled. However, if you choose to cancel coverage, it cannot be reinstated. Coverage will be automatically cancelled if your payment is not received on or before the deadline date of the month your premium is due.
How do I cancel my COBRA coverage?
You must submit your request in writing, stating you wish to cancel coverage starting on a particular date. In your letter, please include your social security number and participant identification number.
